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Top 20 Frequently Asked Questions


The top 20 questions we hear from our customers relating to Counseling & Therapy are included below.
In order to see the answer to the question, please select a box.

It can be confusing at times as the terms are often used interchangeably. At their core, both professionals focus on improving psychological well-being by providing emotional support and guidance—but there are some subtle differences in how they practice. In this post about marriage counseling, we dive into this in more detail.

You can expect to feel comfortable the first session. Our number one goal is to establish that connection in which you feel completely comfortable working with us. This provides the optimum environment for us to begin helping you be your best self.

Insurance may or may not be the best option for you. It’s best to call us and talk about the situation openly so we can derive the best solution possible for you. A few talking points worth considering are.

  1. Insurance providers will require we submit diagnoses to them regarding our sessions. This information stays on your file for life. Personally we do not like the invasion of privacy insurance companies request.
  2. Insurance will drive the treatment plan which may not always be the best option for your needs. After all, we are all different and it’s not uncommon for us to need specialized treatment. Quality and the effectiveness of case is our number one concern.
  3. Insurance may raise your premiums, which will cost you more in the long run. If you are concerned about cost, we can find a solution that works for you.


We are here to help, the last thing we want to do is take away from that. Give us a call at (214) 494-0737 to find the best solution for you.

We do offer Telehealth. Since it has been so effective and convenient for our clients. We only offer telehealth services going forward. In addition, we have been able to cut our rates and pass those office space savings on to our cients.

Northstar Counseling offers a 24 hour cancellation policy. As long as you cancel your appointment at least 24 hours prior to your appointment there is no fee guaranteed. Inside of 24 hours, cancellations are on a case by case basis of whether or not there is a fee associated with it.

Northstar Counseling Services are in high demand. We usually can schedule new patients inside of a week. We try to leave a few time slots open for emergencies and new patients. Give us a call at (214) 494-0737‬ or schedule a time directly via this portal and let us know your circumstances, we will work on scheduling you in.

NorthStar Counseling prides itself on the ability for clients and potential clients to be seen within one week of initial contact. If it is an emergency, please reach out to 911. 

If you find yourself struggling with day to day activities or not feeling like yourself, or anytime an issue, old or new becomes too much to handle, it may be time to check in with a professional counselor.

Learn more about us and Megan Corrieri the founder of Northstar Counseling & Therapy. See all the services we provide, what qualifications set us apart from other therapist providers, and how we can help make sure that selecting the right therapy plan tailored to meet all of your needs is easier than ever.

If you have been considering individual counseling, but are unsure of what it is and how it could help you, this blog post is for you! We will answer some of the most commonly asked questions about individual counseling so that you can determine if it would be a helpful tool in your life. Whether you are struggling with mental health issues or are just looking for guidance on how to reach personal goals, understanding individual counseling can provide crucial insight into your options. Let us go over key information such as what happens in sessions, how long they typically last, and more so that together we can begin to explore the possibilities offered by therapy.

We offer a wide range of mental health services. For a complete list of all the counseling and therapy options we offer, please select this link. 

Our professionals at Northstar Counseling are licensed and credentialed therapists. All therapists are certified by their state’s board to provide services. Telehealth has been very effective for our clients. The technology seems to be getting better every day with more interactive and accurate software. In certain cases, telehealth may not be as capable of substituting for traditional face-to-face therapy sessions. This is usually dependent on an individuals situation such as court orders or prescription fulfillment. Our professionals can help work with your primary care givers if you so choose in order to help fulfill those needs.

We have teamed up with a private yet very secure video service similar to that of Messenger or Skype where you can talk to your counselor face to face. This software, unlike the services above provides an end to end encryption only accessible by you and your provider in real time. This means that now where outside of those two connnections can your conference be accessed. Our software can not be recorded. If you wish to have your sessions recorded, you will have to do so from your end externally. You can of course request a copy of your sessions notes at any time however.

This really depends on the individual and diagnoses. As you know, each individual will vary in their needs and respective treatment. Some will feel much better after just a few sessions. Others may need to stick to a continued program. This is completely up to you.

We are totally obsessed with your privacy! Our state of the art technology and infrastructure ensures your data is always protected and secure. This is also one of the many reasons we do not bill insurance. They require we disclose your life and session history along with a diagnosis. Not only is that a dangerous road for treatment, it can be a very unsecure situation for you with employment and otherwise. We find it best that our sessions remain 100% confidential between client and therapist. Beyond that, it is 100% up to you whether or not you want to disclose anything to anyone else.

You can remain anonymous to us if you wish. You may choose a nick name or alias you wish us to call you by. When you decide to start the counseling process, we will ask you for emergency contact information. We will keep that safe in the system under your anonymous alias. Only if your counselor believes you may be at a great harm to yourself or someone else will they use that emergency contact to check on your well being.

The first session will be considered an intake assessment where we will go though background information and this session is 60 minutes. Sessions to follow are typically 50-55 minutes unless other arrangements are made with the provider. 

The answer may depend on your relationship to this person.  However, a good start would be to let them know you are there to support them and gently encourage them to seek out professional help. 

There are many varieties of counseling out there and understanding how they differ can be helpful in helping you decide which one is best suited to meet your needs. In this blog post about Pyschodynamic vs Pyschoanalytical approaches, we’ll answer some frequently asked questions about various types of counseling, outlining key distinctions between them so that you can make an informed decision when selecting a counselor.

For many individuals, one of their major concerns when considering therapy is the total time commitment. Unfortunately, there’s no one-size-fits all answer because sessions can vary depending on your needs. Sessions generally range from 50 minutes to 1.5 hours. All new clients must perform an intake, this can be performed anywhere within 1-2 hours. You may want to first schedule a free consultation so that you can make an informed decision about whether counseling is an appropriate path for you at this moment in your life journey.

Understanding what CBT is and how it works can help inform your decisions in seeking mental health treatment. If you have questions regarding the basics of CBT and its application, then this blog post on cognitive behavioral therapy is for you! Here we provide an overview of key things to know about this popular form of psychotherapy, offering insight into how it helps people create enduring changes in their thoughts, feelings, and behaviors.

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